Heidi Donahue
![Heidi Donohue](https://www.communitydoulaprogram.org/wp-content/uploads/2023/05/Heidi-Donohue-1024x1024.png)
Heidi Donahue
she/her
General Information
Job Title
Referral Coordinator
Availability
Onsite
Onsite Monarch on 4th every Thursday from 9:30 - 4:30pm
Availability
9-5 Monday through Friday
Text is preferred
Text is preferred
Contact Info
Phone
Correo electrónico
Address
What I Do
Job Functions
* Culturally, socially, & linguistically match client referrals with CDP doulas.
** Speaks with client about CDP services, learns client preferences regarding culturally, socially, & linguistically matching
** Verifies client’s eligibility
**Identifies best doula match and contacts doula for availability
** Matches doula with client
** Emails referral
** Provides closed loop communication system for referrals
* Tracks and updates doulas desired workload
* Tracks doulas eligibility to accept clients
* Tracks and updates doulas attributes, service area, and preferences.
* Assists with new doula and mentor connection
* Assists with backup doula (after doula has reached out to people on insta-doula list and exhausted other options like reaching out to other doulas)
** Speaks with client about CDP services, learns client preferences regarding culturally, socially, & linguistically matching
** Verifies client’s eligibility
**Identifies best doula match and contacts doula for availability
** Matches doula with client
** Emails referral
** Provides closed loop communication system for referrals
* Tracks and updates doulas desired workload
* Tracks doulas eligibility to accept clients
* Tracks and updates doulas attributes, service area, and preferences.
* Assists with new doula and mentor connection
* Assists with backup doula (after doula has reached out to people on insta-doula list and exhausted other options like reaching out to other doulas)